Safe Play Commitment

Responsible Gaming on c77

c77 is committed to providing a safe, fair, and enjoyable gaming environment for every Pakistani player. This page explains our 18+ policy, responsible gaming tools, self-exclusion options, and how to get help if gambling stops being fun.

18+

c77 is strictly an 18+ platform. Gambling involves real money and carries financial risk. It is intended as entertainment, not as a source of income. If you or someone you know is struggling with gambling, please use the tools on this page or contact our support team immediately.

c77's Commitment to Responsible Gaming

At c77, responsible gaming is not a compliance checkbox — it is something we take seriously because we understand the real-world impact that problem gambling can have on players and their families across Pakistan. Whether you are betting on PSL cricket from Karachi, playing live casino from Lahore, or spinning slots from Islamabad, c77 wants your experience to be positive, controlled, and within your personal limits.

The honest truth about gambling on c77 — or anywhere — is that the house has a mathematical edge over time. That means gambling should always be treated as a form of entertainment with a cost attached to it, not as an investment strategy or a reliable way to make money. When you play on c77 with that mindset, set a budget you are comfortable losing, and stop when you have hit that limit, gambling can be an enjoyable part of your leisure time. When that mindset shifts — when bets start chasing losses, when the amounts go beyond what you can afford, when cricket betting starts to feel less like fun and more like a compulsion — that is when c77's responsible gaming tools exist to help you take back control.

c77 operates a comprehensive responsible gaming framework that includes age verification at registration, a suite of player-controlled risk management tools, a dedicated support team available 24/7 in English, and a clear self-exclusion process. All of these tools are available to every registered c77 player at zero cost and with no penalty for using them.

Responsible Gaming Tools on c77

All tools below are available to every c77 player from within your account settings. They activate immediately and are free to use at any time.

Deposit Limits

Set a maximum deposit amount per day, per week, or per month in PKR. Once your limit is reached, no further deposits will be accepted until the limit period resets. You can lower your limit instantly; increases take 24 hours to activate as a cooling-off safeguard. Accessible from your c77 account settings under "Responsible Gaming".

Session Time Limits

Set a maximum continuous play session duration. When your session limit is reached, c77 will display a prominent on-screen alert and automatically log you out if you do not take a break. Session limits help prevent extended play periods that can lead to impulsive decision-making, especially during high-action PSL betting periods.

Reality Checks

Receive a pop-up notification every 15, 30, or 60 minutes during an active c77 session showing your total net win/loss for that session and how long you have been playing. Reality checks keep you informed and in control, preventing the "time blindness" that can occur during extended live casino or cricket in-play betting sessions.

Cooling-Off Periods

Take a temporary break from c77 for a defined period — 24 hours, 72 hours, 7 days, or 30 days. During a cooling-off period, your c77 account is suspended and no deposits, wagers, or logins are possible. Cooling-off periods activate immediately upon request and cannot be reversed during the active period. Your balance is preserved and accessible after the period ends.

Self-Exclusion

Request a long-term or permanent exclusion from c77 if you feel your gambling is out of control. Self-exclusion is processed within 24 hours of your request and closes all access to your c77 account across all devices. During self-exclusion, c77 will also suppress all promotional and marketing communications sent to you. See the full self-exclusion process below.

Loss Limits

Set a maximum total loss amount per day, per week, or per month in PKR. Once your loss limit is reached, no further real-money wagers can be placed until the limit period resets. Loss limits are a powerful tool for players who want to keep a firm cap on their total gaming expenditure regardless of game type — cricket betting, slots, or live casino.

How to Self-Exclude From c77

Self-exclusion is the strongest responsible gaming tool available on c77. It is designed for players who recognise that they need a significant break from gambling and want a firm, enforced barrier in place. If you request self-exclusion, c77 will process it within 24 hours and you will not be able to reverse or cancel it during the active exclusion period.

Self-exclusion periods available on c77: 6 months, 1 year, 3 years, and Permanent. We strongly recommend choosing a longer period if you are unsure — a permanent self-exclusion can always be reviewed after a minimum mandatory cooling-off period with a formal reactivation process.

Steps to request self-exclusion:

1 Log in to your c77 account 2 Go to Account Settings 3 Select "Responsible Gaming" 4 Choose "Self-Exclusion" 5 Select your exclusion period 6 Confirm your request

Alternatively, contact c77 support via live chat or at [email protected] and request self-exclusion directly. Our support team will process the request on your behalf within 24 hours.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always obvious — especially in the early stages. The following signs may indicate that gambling has become a problem rather than a pastime.

Warning signs to watch for in yourself:

  • Spending more than you can afford to lose on c77 or any other gambling platform.
  • Chasing losses — placing larger bets to try to recover money already lost.
  • Lying to family members or friends about the amount of time or money spent gambling.
  • Gambling to escape stress, anxiety, depression, or difficult life situations rather than for entertainment.
  • Feeling irritable, anxious, or unable to focus when not gambling.
  • Prioritising gambling over work, family responsibilities, or daily necessities.
  • Borrowing money, selling belongings, or using borrowed funds (including loans via JazzCash/Easypaisa) to fund gambling.
  • Failing to stop or cut back on gambling despite wanting to or repeatedly trying to.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use c77's self-exclusion tool immediately and to speak with someone you trust about what you are experiencing. You can also contact c77 support directly — our team is trained to assist with responsible gaming concerns and can help you access appropriate tools without judgment.

18+ Age Verification Policy

c77 applies a strict minimum age requirement of 18 years. No person under the age of 18 is permitted to register, deposit, wager, or participate in any c77 game or betting market. This applies across all c77 services — cricket betting, PSL markets, live casino, slots, Pool Rummy, and the Color Game.

Age verification is conducted as a standard part of the c77 registration process. c77 reserves the right to request government-issued identification — including a Pakistani CNIC, passport, or other recognised identity document — from any player at any time. Verification may also be triggered before processing withdrawal requests above certain thresholds.

If c77 determines or has reasonable grounds to believe that a player is under 18 years of age, the account will be immediately suspended, all pending bets voided, and any balance held pending investigation. Any winnings accumulated during a period of suspected underage access may be forfeited. c77 takes underage gambling extremely seriously and cooperates fully with any relevant regulatory or legal processes in such cases.

If you are a parent or guardian and have concerns that a minor may have accessed c77, please contact us immediately at [email protected]. We will respond promptly and take appropriate action.

Quick Self-Assessment

This is not a diagnostic tool. It is a quick reflection exercise to help you think about your current relationship with gambling on c77 or elsewhere. Answer honestly — only you can see your responses.

1. In the past month, have you gambled with money you needed for essential expenses (rent, bills, groceries)?

2. Have you tried to win back money after a losing session on c77, placing bigger bets than originally planned?

3. Has gambling affected your mood, sleep, work performance, or relationships in the past 30 days?

If you answered the third option for any question above, we encourage you to take a break using c77's cooling-off or self-exclusion tools. You can also reach our 24/7 support team via live chat.

Getting Help

Recognising a gambling problem and seeking help takes real courage. If you or someone close to you is struggling with gambling — whether on c77 or elsewhere — reaching out for support is the most important step you can take.

c77 Support Team — 24/7

Our support team is available around the clock via live chat within your c77 account dashboard. We have agents trained to handle responsible gaming concerns with care and without judgment. You can also email us at [email protected]. We will help you activate any responsible gaming tool, process self-exclusion requests, or simply listen if you need someone to talk to about your gaming habits.

c77 also encourages players to speak openly with trusted family members, friends, or a medical professional about gambling-related concerns. Mental health support services are available across major Pakistani cities including Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad. Problem gambling is a recognised health issue — it is not a character flaw, and effective help is available.

Remember: c77 is here to provide entertainment, not hardship. If gambling on c77 is no longer fun — if it feels like an obligation, a stress relief mechanism, or a financial necessity — then it is time to step back. Use our tools. Contact our team. Take care of yourself first.

Play Smart on c77

Set your deposit limits, activate session timers, and explore our full range of cricket betting, live casino, and slot games — all on your own terms, in PKR, on your mobile.

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18+ only | Set your limits | Play responsibly